The advantages vary according to the level and hotel of the stay. You can see all the benefits on the PortoBay App and/or in the personal area at www.portobay.com.
You can contact us by phone: + 55 21 2546 8040 or by email: eventos@portobay.com.br
The Hotel does not have private parking. Guest' cars can be parked on the road provided that there is space. The Hotel does not accept responsibility for any damage caused.
For special requests please contact Guest Relations by email at guestrelations@portobay.com.br or +55 21 2546 8070.
The PortoBay Rio de Janeiro SPA is for the exclusive use of hotel guests.
You can send an email with a partnership proposal to guestrelations@portobay.com.br or contact us on +55 21 2546 8070.
For more information about wedding night packages, please contact our Reservations department: reservas@portobay.com.br or +55 21 2546 8010.
Yes, the hotel has facilities for holding private weddings. Our events department can be consulted by phone on +55 11 21 2546 8040 or e-mail eventos@portobay.com.br.
The closest subway station to the hotel PortoBay Rio de Janeiro is Cardeal Arcoverde.
Check-in begins after 3 p.m. and Check-out is until 12 Noon.
Yes, the hotel has adapted facilities.
You can store it and use the hotel facilities for the rest of the day.
The hotel does not accept pets. The hotel accepts guide dogs, hearing dogs and service dogs. Any guest who uses an assistance dog must provide proof of the following, whenever necessary: the identification of the animal (card and badge); compliance with the legally prescribed health requirements and compliance with the obligations for civil liability insurance required under the terms of the law. The assistance dog must carry an official badge which should identify it as such and be clearly visible. Please inform the hotel at the time of booking that you will be accompanied by an assistance dog so that we can prepare your room accordingly.
There is free Wi-Fi internet access throughout the hotel.
Yes. If you have not arrived yet please contact reservas@portobay.com.br. If you are already at the hotel contact the reception.
Via the website at www.portobay.com or by contacting us at: +55 21 2546 8000 . reservas@portobay.com.br
You can also use our free-phone service Click2call.
If you are already a member of the Prestige Club, you have a discount of up to 10% off the rates.
In compliance with Brazilian law, all the hotel's indoor areas are non-smoking. You may smoke in the outdoor areas and on the verandas adjoining the rooms.
The hotel apartments do not have carpets.
Yes, children can swim in the adults’ pool provided they are accompanied by a responsible adult.
